1. Introduction
We at BigRabit Technologies value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By accessing or using our Site, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information you provide
- Name, email address, phone number
- Company name, job title (if applicable)
- Any other information you send to us through contact forms or inquiries
2.2 Information collected automatically
- IP address
- Browser type and version
- Operating system
- Pages you visit, time and date of your visit, time spent on those pages
- Referring/exit pages and URLs
- Device identifiers
2.3 Cookies and tracking
We may use “cookies” and similar tracking technologies to improve your experience, gather usage data, and analyse trends. You can control cookies through your browser settings. Disabling cookies may impact certain features of the Site.
3. How We Use Your Information
- To respond to your inquiries and contact requests
- To provide, maintain and improve our Site and services
- To personalise content and user experience
- To send periodic communications (with your consent) such as newsletters or updates
- To monitor and analyse usage and trends to enhance the Site
- To comply with legal obligations or protect our rights
4. Legal Basis for Processing (India)
Under applicable Indian laws (including the Information Technology Act, 2000 and associated rules), our primary basis for processing is your consent (when you provide personal data), or our legitimate interests in operating the Site and providing services, or complying with legal obligations.
5. Disclosure of Your Information
We will not sell your personal data. We may disclose your information in the following situations:
- To our service providers and partners who assist in providing the Site and services (they will have access only as needed and under confidentiality obligations)
- If required by law or regulation, or to respond to lawful requests by public authorities
- To protect and defend our rights, property or safety, or those of our users
- In connection with a merger, acquisition, or sale of our assets (you will be notified if your data is transferred)
6. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you wish us to delete your data earlier, you may contact us as set out in Section 13.
7. Security of Your Information
We implement reasonable administrative, technical and physical security measures to safeguard your personal data. However, no method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.
8. Your Rights (India)
- Access: You may request a copy of your personal data we hold.
- Correction: You may ask us to correct inaccurate or incomplete data.
- Deletion: You may request deletion of your personal data (subject to legal requirements).
- Withdrawal of consent: Where we rely on consent, you may withdraw it, though this will not affect processing carried out prior to withdrawal.
To exercise these rights, please contact us at the details provided below.
9. Third-Party Links and Services
Our Site may contain links to third-party websites, services or integrations. We are not responsible for their privacy practices. We encourage you to review privacy policies of those websites before providing any personal data.
10. International Transfers
Your personal data may be transferred to — and processed in — countries other than India. By using the Site, you consent to this transfer. We will take steps to ensure your data receives an adequate level of protection.
11. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us and we will take steps to delete it.
12. Changes to this Privacy Policy
We may update this policy from time to time. We will post the revised version on this page with the “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the new policy.
